⚡ AI-Powered Call Analysis

Train Faster
Coach Smarter
Close More

From fresh hires to top performers, our AI helps every rep get better. Automatically score calls, surface coaching moments, and drive real results — without the guesswork.

getsalexpress.com — Call Review
Call Analysis
Analyzing
Agent00:04
Thanks for calling! What can I do for you today?
Customer00:09
I was hoping to get a 10x10 storage unit.
Agent00:14
Sure, our 10x10s are running at $105 a month.
⚠ Coaching moment — quoted a price before asking what they're storing
Discovery — scored against your rubric0%
Call Scorecard
Jordan Meyer · 14:22
0
/ 40
Unit Needs Discovery3/10
Objection Handling8/10
Move-In Close8/10
Rapport10/10
▲ Trend +14%
3 coaching moments
Ready to share

Maximum ROI on every interaction

Transform QA from a cost center into a value driver. Recover thousands of hours in management time while capturing 100% of your customer insights.

100%
of interactions reviewed
Move beyond random 2% sampling to total visibility into every single call.
60%
less manual grading time
Read searchable transcripts and scores in seconds instead of 30-minute replays.
Same-day
feedback to reps
Shorten coaching loops from weeks to hours so reps improve while it’s fresh.
2x
faster ramp to floor
Targeted AI micro-coaching replaces generic classroom training and fixes errors fast.
HOW IT WORKS

One platform, every sales conversation

Phone calls, AI agent calls, or in-person — salexpress reviews and coaches every conversation your team has.

01Classify

Classify every call

Before anything gets graded, salexpress classifies each call by type. Sales inquiries flow into grading; internal transfers, vendor calls, and other non-sales conversations are automatically skipped — so scorecards only apply where they should.

✓Sales calls routed to grading
✓Internal & vendor calls skipped
Call Type Classifier
Classifying
“Hi, I'm looking for a storage unit while I move apartments.”
Sales Call
Rubric Applied
Support Call
Collection Call
Internal Call
Vendor Call
02Phone & Web

Sales Agent QA

Connect your dialer or softphone and salexpress transcribes and grades every inbound and outbound call against your rubric — so 100% of calls get reviewed, not just a sample.

✓Works with your dialer & CRM
✓Every call graded, not sampled
Call Analysis
Analyzing
Agent00:04
Thanks for calling! What can I do for you today?
Customer00:09
I was hoping to get a 10x10 storage unit.
Agent00:14
Sure, our 10x10s are running at $105 a month.
⚠ Coaching moment — quoted a price before asking what they're storing
Discovery — scored against your rubric0%
03AI Agent QA

AI Agent QA

AI voice agents get the same scrutiny as your reps. salexpress monitors what they say in real conversations and scores accuracy, tone, and compliance so nothing slips through unmonitored.

✓Full visibility into agent calls
✓Same scorecards as human reps
Call Scorecard
Jordan Meyer · 14:22
0
/ 40
Unit Needs Discovery3/10
Objection Handling8/10
Move-In Close8/10
Rapport10/10
▲ Trend +14%
3 coaching moments
Ready to share
04In-Person

In-person sales

Not every sale happens on the phone. Log in-person sessions and notes alongside your call data so managers get one complete picture of every rep’s performance.

✓One record for every conversation
✓Notes tied to rep performance
Call Library
248 calls
+ Import
↑
Drop recordings here — mp3, wav, m4a or a bulk CSV
JM
Jordan Meyer
Today · 14:22
Scored
AT
Aisha Tran
Today · 9:48
Analyzing
RK
Ravi Kapoor
Yesterday · 21:05
Scored
LC
Lena Cruz
Yesterday · 6:30
Queued

Why choose salexpress?

Everything you need to elevate your sales team's performance — in one platform.

Insights on every call

Advanced AI analyzes calls against customizable rubrics you control.

Detailed scoring on every call
Spot trends across your reps
Zero extra work for managers

Faster training

Reps get immediate, specific feedback in near real-time.

Strengths & weaknesses surfaced
Library of training examples
Category performance tracking

Team management

Complete user management with role-based access and training tools.

Role-based access control
Training examples database
Human review workflow
✨ Ready to transform your sales team?

Ready to get started?

Join teams already using salexpress to unlock their full potential and close more deals.